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What's Wrong with B2B Advertising? -- Not as Much as You Think

We’re not saying all business-to-business advertising sucks – many achieve mediocrity and a few are excellent”.
Dave and Alex

A few years ago a pair of young advertising executives (Dave and Alex) rated 200 B2B print ads: only 5% were rated as excellent; one-fifth as mediocre and the large majority (79%) as poor. Dave is still around and is currently paired with someone called Eddy (of the Dave and Eddy show) but the evidence shows that B2B advertising has matured substantially in just a few short years.

Dave and Alex received a lot of attention for their opinions – but by their own admission they admit that their approach was not very scientific: they basically selected an assortment of ads from six trade magazines. Nevertheless business advertising executives would agree with a number of their conclusions about what constitutes a poor or mediocre business ad:

No creative concept
Business ads with a simple product photo shot and headline with a poorly worded selling proposition: Everything you need is a router at half the price...Why not cut costs without cutting corners. Compare these to another ad for a healthcare company targeting HR personnel in small companies: Cut costs, not coverage – a captivating headline in bold white copy or red background which meshes with the selling proposition.

The trite analogy
B2B ads riddled with clichés such as: canyons (symbolizing depth); geysers (dependability); lurking wolves (competitive threats); bouncing balls (flexibility).

The creative misfire
Usually refers to tasteless ads such as one targeted at the beef trade featuring a live cow over the image of a cooking fire with the headline: Smoke gets in your eyes.

Sponsors of the five excellent ads mainly included large and well known companies: Microsoft; EDS; Internet Security Systems to name a few. In most cases the production values tended to be described as competent and noted for their clarity: single message and easily understood; their creative indivisibility (where the headline and visuals work well together); their restraint (simple graphics and tight copy).

Reality check
Even though this study was conducted a few shot years ago, the measly 5% of B2B ads classified as excellent would easily climb to 40% or more today:

-B2B advertisers include some of the biggest companies in the world – Intel’s Intel Inside campaign continues to be regarded as one of the best campaigns of the 20th century; and the gold standard for B2B ingredient advertising.

-BtoB Magazine in its monthly feature called 'Chasers' probes into the mechanics of B2B ads and has no trouble finding both the poor and excellent examples.

-Chasers recently compared two airline ads targeted at business customers offering 'comfort': one featured a stylized visual of a woman blissfully at rest on a flight but the rest of the copy failed to exploit this theme; the second ad featured the business class section (of a new airplane) floating on clouds and displaying extra wide comfortable seating and luxurious in-flight service.

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Nov. 04 2009 09:00 AM | Posted by Ruth Lukaweski | Comments 3 posted | Categories Advertising - B2B -

Comments

The challenge with "rating" ads is as 10 marketing people and you get 10 different answers. What really counts is the results and those are very difficult to measure since results are result of much more than just the advertisement - it is the actual experience people have when they buy (or try to buy), word of mouth etc.

Nov. 04 2009 10:14 AM | Posted by
Jim Estill
 

Quality B2B branding is definitely on the rise. As are the standards for user-interface and product design. The importance of branding and user-experience are finally making headway beyond the big brands.

It's about time!

-- Axle Davids

Nov. 04 2009 12:53 PM | Posted by
1day1brand
 

Thanks for digging this up, Ruth.

Things have changed since we did our "study" a few years back, but I don't know that I'd count 60% of today's B2B ads as "excellent."

The biggest change, of course, is the shift to the Web. In this super-cluttered environment, it's more important than ever to have a strategic communications platform in place: a clear value proposition and distinct position. You can't get to the point quickly if you're not sure what it is. My research (or rather, wild guesstimate) reveals that 61.5% fail in this regard.

Has creativity improved in the past few years? I dunno. It takes more than ever to engage someone, and I don't see a lot of ads that clear the bar.

If you'd like to download our broadside on this, visit http://daveandeddy.com/broadsides/

Nov. 04 2009 04:36 PM | Posted by
Dave Goldenberg
 
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