The Kindle. Yawn?
I’m still catching up on my year-end reading. You know, all those magazines that come out with their Year In Review issues. They’re stacked on my nightstand like so many left over holiday cards, begging to be read or recycled.
The best of the bunch is the Newsweek with Obama on the cover. It had a brief mention of something that caught my eye -- Jeff Bezos’ brainchild, The Kindle. It’s described on Wikipedia as “… an e-book reader, an embedded system for reading electronic books (e-books), launched in the United States by prominent online bookseller Amazon.com in November 2007.”
Most reviews are glowing. You can carry a whole library around in your briefcase. Amazing. Apparently, it’s even been endorsed by the big “O” (Oprah, not Obama), making it to her Favourtie Things List of ’08.
You can’t get it in Canada yet. But when I asked several of my U.S. friends how the Kindle has captured the imagination of our neighbours to the south, the response was something close to a tree falling in a forest.
So here are the tough questions: With a nod to Malcolm Gladwell, why hasn’t it tipped? Why isn’t it, according to my U.S. friends, dotting subway cars and park benches and restaurants like ubiquitous iPhones, iPods, and dare I say it, real books? Where are the cool commercials with U2 or Feist singing its praises? Why aren’t there spoofs about it on YouTube? Why aren’t the “Millennials” snapping them up? And will Canadians be a better market for the Kindle when it does arrive on our shores?
Perhaps the secret is revealed in Newsweek’s backhanded compliment… “Amazon’s electronic reader is awesome, but the early adopters skew old, while kids opt for point-and-click.”
That excerpt is interesting for two reasons. Early adopters? The Kindle has been available since 2007. Would the iPhone be considered a success if it took this long to capture the imagination of its intended audience? I'm not talking about just dollars and cents here. There was the day before the iPhone launched in Canada. And there was the day after, when it seemed everyone on the TTC had one or was looking over the shoulder of the person next to them who had one. Can an e-book reader capture the imagination in the same way as an “e-music player”? There's a very specific difference today between capturing the collective imagination and selling units. Arguably, the former is much harder to do and predict than the latter.
And ‘skews old’? I guess Oprah viewers don’t influence the zeitgeist anymore the way some think they do.
The day will come when Canadians will be able to get their hands on a Kindle. The question is, will the “right” target audience (Millennials?) want one?
So from a business perspective, can Amazon continue making and selling them if they remain the technological equivalent of a television series like “NCIS”? It’s there, and by some measure successful, but does anyone care?








