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Welcome to the CMA - Canadian Marketing Association - Blog. This Blog is an initiative of the CMA Digital Marketing Council. All marketing-related topics are fair game: branding, strategy, online, offline, marketing trends, technology, direct marketing, market research...and more.


The Hunt for Interactive Talent: Call to Action

We need to act. And, we need to act now.

Earlier this week, I was participating at one of the Market Yourself Smarter conferences. Those who attend MYS events appreciate them because they are consistently topical and practical.

The topic of the day was Employers Who Walk the Talk. A few messages came through loud and clear during the presentations and group discussions:

• To succeed, companies must tap into the passion and creativity of their employees
• This generation’s workforce has new expectations from its employers
• Leadership means effectively understanding, anticipating and responding to employees’ needs and expectations

As I was listening to discussions about the employees’ ideal work environment it struck me that if there ever was a group of stakeholders that relied on leading-edge skills from the current and next generation of talented workers, the interactive and digital marketing community is it.

Other CEO’s and Presidents at interactive agencies, web developers and e-marketing shops often ask me how we (at ThinData) are able to consistently attract and retain top talent. They all say the same things: the hunt for talent is consuming much of their time; the talent pool is thin; and, they are spending growing amounts of money on recruiting talent.

And yet, I am not hearing a great deal from the interactive and digital community – the independent firms or the digital arms of the big ad agencies – about this fundamental resource challenge that needs to be addressed with a long-term vision.

There needs to be a plan; one that is developed, monitored and updated.

The interactive and digital marketing community needs a plan that engages universities, colleges, associations and businesses. All of these stakeholders need to work together to identify the skills that are needed now and in the future as well as to methodically and substantially grow the pool of talent.

We need to sit down as a group and identify innovative ways to cultivate the required skills while fulfilling the expectations and demands of a new generation of employees who expect new types of working relationships.

If we, as a community expect to keep pace of growth as we look to 2009, 2010 and beyond…we need to start treating the development and growth of talent as an industry priority. We need to take lessons from other industries that have successfully developed formal apprenticeship and training partnerships with educational institutions across different levels.

If, as a member of the interactive and digital marketing community, you have ever found yourself struggling to find or keep the right person, you have a stake in this issue.

Let’s discuss it in more detail. Shoot me an email at ceo@thindata.com.

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Oct. 26 2007 09:00 AM | Posted by CMA
on behalf of
Chris Carder
| Comments 0 posted | Categories Digital - Get it off your chest - Human Resources - This and That -

It’s Not Rocket Science

Well, if it was, Dr. Anita Sands, VP, Head of Innovation & Process Design, Global Technology and Operations, RBC, would crack the code. With a Ph.D in Physics, (and having worked with new Torontonian Richard Florida) Anita leads innovation within one of the most risk adverse, heavily regulated segments in the marketplace – banking. Here are some great tips from her morning keynote presentation at the DMC:

* Double-down when times are tough: if you pull back on innovation when business is tight, once the cycle pulls up you’ll have nothing new to take to the marketplace and risk falling behind the cure and losing momentum

* Innovation is Art & Science of what is possible and what is valuable to clients/customers

* Innovation is not necessarily invention – it is not R&D, rather applied innovation. Anita process moves from Ideation through to execution & measuring the impacts on the business along they way

* Big used to beat small, now more then ever fast beats slow - small innovations can yield tremendous results over time

* You don't need to change an industry to demonstrate game changing - think about turning the ketchup bottle upside down...

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Oct. 26 2007 09:30 AM | Posted by CMA
on behalf of
Michael LeBlanc
| Comments 0 posted | Categories Strategy -

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